Terms of Service

Nocpix Membership

Effective Date: August 2026

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1. Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of the NOCPIX MEMBERSHIP platform, including the points mall, coupon redemption system, and related services (collectively, the "Service"), operated by Inlumen Technologies Co., Ltd. ("Company", "we", "us", or "our"), whether through our website, mobile interfaces, or other digital channels associated with Nocpix.

By creating an account, accessing, or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.

These Terms should be read together with our [Privacy Policy], which explains how we collect, use, and protect your personal data.

2. Eligibility

· You must be at least 16 years old to create an account and use the Service.

· You must provide accurate, current, and complete information during registration and keep your account information up to date.

· You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

· Each individual may maintain only one (1) NOCPIX MEMBERSHIP account. Each email address and each third-party account (Google or Facebook) may only be associated with one account.

3. The NOCPIX MEMBERSHIP PROGRAM

3.1 Earning Points

Registered users may earn points by completing eligible activities, which may include, without limitation:

· Account registration and email verification

· Daily check-in

· Registering Nocpix products by entering a valid serial number (SN code)

· Completing your user profile

· Following Nocpix on designated social media platforms

· Submitting original User-Generated Content (UGC) with required campaign hashtags

· Completing surveys or feedback forms

· Participating in promotional events (e.g., map interactions, content sharing, video views, online-to-offline experience bookings)

· Referring friends who complete registration, email verification, first login, and device binding (up to 10 referrals per user per month)

· Purchasing Nocpix products during designated promotional periods (with proof of purchase)

The number of points awarded for each activity, as well as the completion criteria and review process (automatic or manual), are determined by the Company and may be adjusted from time to time. Current point values and task rules are displayed within the Service.

3.2 Product Registration (SN Code)

· Each SN code may only be bound to one (1) account and may not be used to earn points more than once.

· SN codes must match our product database, and the product model you select must correspond to the SN code entered.

· Internal test devices are not eligible for points.

· We reserve the right to reject any SN code submission that does not meet verification requirements.

3.3 UGC Submissions

· UGC must be original, created by you, related to Nocpix, publicly accessible, and contain the designated campaign hashtag(s).

· All UGC submissions are subject to manual review. We reserve the right to reject any submission that does not meet these criteria, contains inappropriate content, or is suspected of being non-original.

· By submitting UGC, you grant the Company a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, modify, distribute, and display such content in connection with the operation and promotion of the Nocpix brand and the Service.

3.4 Redeeming Points

· Points may be redeemed for rewards offered in the points mall, which may include brand merchandise, product accessories, and virtual rewards such as discount coupons or cash vouchers.

· A minimum points balance may be required to redeem certain rewards. The current redemption threshold and point values are displayed within the Service.

· Points have no cash value, are not your property, and may not be exchanged for cash, transferred between accounts, sold, or otherwise assigned.

· Points may have an expiration date. Any points not used by their expiration date will be forfeited.

· The Company reserves the right to modify the rewards catalog, point values, redemption thresholds, and availability at any time without prior notice.

4. Physical Merchandise Redemption

· When you redeem points for physical merchandise, you must provide a complete and accurate shipping address, including recipient name, street address, city, postal code, country, and contact phone number.

· You are responsible for ensuring that the shipping address is correct and that someone is available to receive the package. We are not responsible for packages lost, delayed, or returned due to an incorrect or incomplete address.

· Any customs duties, import taxes, or other fees imposed by the destination country are your sole responsibility.

· Except for merchandise that arrives damaged or defective, physical rewards may not be returned or exchanged, and points used for redemption will not be refunded.

· If a reward arrives damaged or defective, you must contact us within seven (7) days of delivery with photographic evidence. We will, at our discretion, replace the item or refund the points.

5. Coupons and Virtual Rewards

· Coupons redeemed through the points mall are automatically deposited into your account and may be viewed in the "My Coupons" section.

· Coupons issued through marketing campaigns may be distributed via email or other channels.

· Each coupon is subject to specific terms, including but not limited to:

· A fixed validity period; unused coupons expire automatically at the end of that period.

· Applicable products, stores, or purchase amounts.

· Whether the coupon may be used online, at designated offline retail partners, or both.

· Coupons have no cash value, may not be exchanged for cash, and may not be transferred, sold, or combined with other coupons unless expressly stated.

· Each coupon code is unique and may only be used once.

· For in-store redemption at authorized Nocpix retail partners, coupons are verified and processed by store staff. Each store sub-account is uniquely bound to a specific store location.

· We reserve the right to cancel or invalidate any coupon obtained through fraud, system error, or violation of these Terms.

6. Anti-Fraud and Abuse Prevention

To maintain the integrity of the NOCPIX MEMBERSHIP, we monitor account activity for signs of fraud or abuse, including but not limited to:

· Registering multiple accounts using the same email address, third-party account, IP address, or device

· Bulk or automated registrations from the same IP address or device

· Using invalid, already-bound, or mismatched SN codes

· Submitting non-original, irrelevant, or duplicate UGC

· Creating fake or bulk referral accounts

· Earning an abnormal volume of points (e.g., exceeding 5,000 points per day or 10,000 points per week)

· Using scripts, bots, or other automated means to earn points

· Repeatedly triggering share buttons, refreshing pages, or engaging in other artificial interactions

· Any other activity that, in our reasonable judgment, constitutes abuse of the program

If we detect suspicious activity, we may, at our sole discretion and without prior notice:

· Place the account under manual review;

· Freeze points and suspend redemption privileges during the review;

· Remove improperly earned points;

· Cancel or invalidate improperly obtained rewards or coupons;

· Suspend or terminate the account and forfeit all accumulated points.

Decisions made through automated anomaly detection are subject to human review before any permanent action is taken. If you believe your account has been flagged in error, you may contact us at members@nocpix.com to appeal.

7. User Conduct

When using the Service, you agree not to:

· Violate any applicable law or regulation;

· Infringe upon the intellectual property or other rights of any third party;

· Upload or transmit any content that is unlawful, harmful, threatening, abusive, defamatory, or otherwise objectionable;

· Attempt to gain unauthorized access to the Service, other accounts, or our systems;

· Interfere with or disrupt the operation of the Service, including through the use of bots, scripts, or other automated means;

· Use the Service for any commercial purpose without our prior written consent;

· Resell, trade, or exploit points, rewards, or coupons for commercial gain.

8. Intellectual Property

· The Service, including its design, text, graphics, logos, software, and all content provided by the Company, is the property of the Company or its licensors and is protected by intellectual property laws.

· You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise use any content from the Service without our prior written permission, except for content you have submitted as UGC in accordance with Section 3.3.

· The Nocpix name, logo, and related trademarks are the property of the Company and may not be used without our prior written consent.

9. Service Modifications and Termination

· We reserve the right to modify, suspend, or discontinue the Service, or any part thereof, at any time, with or without notice. This includes, without limitation, changes to point values, rewards availability, redemption rules, and program features.

· We may suspend or terminate your account and access to the Service at any time if you violate these Terms or for any other reason at our reasonable discretion.

· Upon termination of your account (whether by you or by us), all accumulated points, unredeemed rewards, and unused coupons will be immediately forfeited, and you will no longer have access to your account or the Service.

· Sections that by their nature should survive termination shall survive, including but not limited to intellectual property, limitation of liability, and dispute resolution provisions.

10. Disclaimers

· The Service is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

· We do not warrant that the Service will be uninterrupted, secure, or error-free, or that defects will be corrected.

· We are not responsible for:

· Delays, failures, or errors in the delivery of physical merchandise caused by shipping carriers, customs, or other third parties;

· Loss, theft, or misuse of coupons after they have been issued to your account or delivered to you;

· Any loss of points or rewards resulting from account termination due to your violation of these Terms;

· Any unauthorized access to your account resulting from your failure to safeguard your credentials;

· Any changes to rewards, point values, or program features.

11. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall the Company, its affiliates, officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, arising out of or relating to your use of or inability to use the Service, whether based on warranty, contract, tort, or any other legal theory, even if we have been advised of the possibility of such damages.

Our total liability for any claim arising out of or relating to these Terms or the Service shall not exceed the value of the rewards or points at issue in the relevant claim.

Nothing in these Terms shall limit or exclude liability that cannot be limited or excluded under applicable law.

12. Indemnification

You agree to indemnify, defend, and hold harmless the Company, its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including reasonable attorneys' fees) arising from: (a) your use of and access to the Service; (b) your violation of any provision of these Terms; (c) your violation of any third-party right, including any intellectual property or privacy right; or (d) any UGC or other content you submit through the Service.

13. Governing Law and Dispute Resolution

· These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law principles.

· Any dispute arising out of or relating to these Terms or the Service shall first be resolved through good-faith negotiation between the parties. If the dispute cannot be resolved through negotiation within thirty (30) days, either party may submit the dispute to the competent people's court located in Hefei, Anhui Province, China, for resolution.

· Nothing in this section shall limit your rights under mandatory consumer protection laws of your country of residence.

14. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the "Effective Date" at the top of this page and post the updated Terms on the Service. Material changes will be communicated to you through the Service or via email. Your continued use of the Service after the updated Terms become effective constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the Service.

15. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Facebook: @Nocpix

Instagram: @nocpix_global

Email: members@nocpix.com

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These Terms of Service were last updated in August 2026, in connection with the launch of the NOCPIX MEMBERSHIP PROGRAM for the Nocpix Day anniversary celebration.

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